Human Capital. It is the stock of knowledge, habits, social and personality attributes, including creativity, embodied in the ability to perform labor so as to produce economic value (Wikipedia).
To produce value, the type an economy or a company benefits from, you need more than just knowledge. Below is the complete list of all required:
- productive habits,
- good personality attributes, and
- Bank A invested in a lot of technology and expensive equipment. It has modern ATM, online banking, automated branches and all. It has 1000 employees.
- Bank B is a picture of Wema Bank in 2001. You post money from one branch to the other and wait 3 to 5 days for it to be effected. No modern technology as we have in Bank A. It also has 1000 employees.